Quick Start

The WISER Tracker App is a viewing and management app for the WISER Real Time Location & Tracking system. It provides real-time remote viewing and administration of one or more WISER Arenas.

Our software offers a convenient solution for handling multiple buildings, areas outside/around buildings, and even between buildings, allowing you to set up distinct meshes, referred to as ‘Arenas,’ for each building.

System Requirements

WISER Tracker operates the same and contains all features on all platforms.

Windows

• Windows 10 version 1809 or later
• 8 GB Ram or more
• Network Connection

Android

• Minimum Android 7.0; support prioritized for later versions
• ARMv8 and newer
• 4 GB Ram or more
• Network Connection

iOs

• iOS 14.0 and later
• 4 GB Ram or more
• Network Connection

Note

An installation of WISER Tracker Server software is required. WISER Systems provides a public test server for demonstration purposes. If your server is not yet configured, this will let you familiarize yourself with the app’s functionality in a live setting.

Download & Install

Android

Available at Google Play

iOs

Available at App Store

Windows

Contact WISER support for a Windows .exe installer download link.

Note

Some Windows PCs may lack Microsoft’s common VC++ redistributable. If you receive any variation of the following error message regarding VCRUNTIME.dll, the redistributable should be downloaded and installed from Microsoft.

https://aka.ms/vc14/vc_redist.x64.exe

Connecting to an Arena

When you open the Tracker App for the first time, the Add Arena Screen will appear

Note

By Default, the Demonstration Arena Settings will already be populated with the demonstration server address (trackmystuff.net). This server is provided by Wiser Systems and All non-administrative features are available.

If your arena is not yet configured. This will let you familiarize yourself with the app’s functionality in a live setting.

Mass Installation

Besides an “.exe”, we offer “.msi” and “.msix” installers to assist remote deployment. Because settings are stored at C:\ProgramData\WISER Systems and not in the installation folder, you can update, uninstall, or reinstall the app without losing your workstation configurations.

The Tracker App also has a Command Line Interface (CLI) to help mass replicate station installs.

To deploy a settings configuration, set up one station first and configure how you would like to replicate it.

After you are done, copy the settings .ini file and deploy it to all desired stations.

Note

The settings file can be found at C:\ProgramData\WISER Systems\WISER Tracker.ini .

If you have saved sessions with Authentication, you need to perform an extra step at the new stations.

Run the following CLI, or a .bat or .ps1 script, in the Tracker App folder

WISERTracker.exe --update-session-password <session_name> --host <address> --user <user> --password <password>

The session name, host, port, and user are all required must match exactly an entry already present in the settings .ini file. If port is not specified, it will default to 3101. “Host” is the portion of the URL without the http:// or port. For example, if the settings file contains the following,

[Sessions]
...
Warehouse\Arena\1\Username=ReadOnlyUser
Warehouse\Arena\1\RestUrl=https://10.10.0.18:3101
...

Then the update command would be,

WISERTracker.exe --update-session-password "Warehouse" --host "10.10.0.18" --port "3101" --user "ReadOnlyUser" --password "TestPassword123"